GETTING YOUR HANDS ON IT

PATTERNS

Q: I don’t live in the States. Where can I find Knit.1?

A: Knit.1 is available in most countries, in shops and on newsstands. If you’ve exhausted all your resources, drop us a line. Please select the “Editorial Comments/Suggestions” as the subject, because “Subscription Inquiries” will only take you to the U.S. subscription service.

Q: I live in Canada. Can I subscribe to Knit.1?

A: Sure! Unfortunately, we don’t have an easy online way to subscribe from the Great White North. Call our customer service line at (877) 860-6164 and they will hook you up.

Q: OK, that’s all fine for those of you in North America. But I live halfway across the world from you and I want to subscribe as well!

A: Our UK readers may subscribe to us via GMC Publications Ltd:

GMC Publications Ltd.
166 High Street
Lewes, East Sussex
BN7 1XU
+44 (0)1273 488005
pubs@thegmcgroup.com

Wannabe-subscribers in other parts of the world should contact us via phone, at +1 (814) 942-3186, or via email: jane[at]sohopublishingco[dot]com.

Q: How do I order a back issue?

Call our customer service number: (877) 860-6164. It's toll-free! To order back issues online visit our online bookstore.

Q: How often does Knit.1 come out?

A: Four times a year. Check the website for what issue is current and when the next one is due.

Q: My issue hasn’t arrived yet and I subscribed in [month so very long ago]. Where’s my [expletive deleted] magazine?

A: We feel you. Honest, we do. We subscribe to magazines as well, and are frequently annoyed at how long it takes us to get our first issue. Most magazines will tell you when you subscribe that it will take 6-8 weeks to process, and we’re no exception. So, depending on when you subscribed, it’s possible that you missed the cutoff for the issue that just came out, and your subscription will start with the next issue.

Q: I’m sorry, that’s not good enough. Why can’t you work harder to make sure we get our magazines right away?

A: Because we don’t handle subscriptions from our office here. Most magazines run subscriptions through a service, which in turn handles the subscriptions for a whole lotta other magazines. In fact, that’s probably why it takes so long from sign-up to first issue—because while maybe 100 people have signed up for Knit.1, another 100 have signed up for, I don’t know, Entertainment Weekly, and another 100 for Bust, and so on.

Q: I got my first issue but the second one hasn’t shown up yet. Did something go wrong?

A: It is also frustrating that distribution gets a little wonky at times, and your knitting friend across town will have received his copy of Knit.1 weeks before you do! All we can say is be patient. If 2-3 weeks have gone by AFTER the issue is on sale, and you still haven’t received it, contact our subscription service.

Q: I’m having a problem with one of your patterns. Help?

A: Have you checked the corrections page? It’s easy for new knitters to think they’re doing something wrong when a pattern doesn’t make sense, but we make mistakes too, so always check with our website to see if a correction has been posted. If it hasn’t, then let us know what the problem is by filling out the appropriate form on the “Contact Us” page. It will help tremendously...specifically as you can." to be followed by "When filling out the form on the contact page, please include your email address—otherwise we can't get in touch with you!"

It will help tremendously if you would list the issue, page and project number, and detail the problem as specifically as you can.

Q: No, the problem really is me—the pattern calls for a technique that I’m not familiar with. What do I do?

A: There are a couple alternatives: 1) invest in a really good reference book, like the Vogue Knitting Ultimate Knitting Book, Nancy Wiseman’s Finishing Techniques, Elizabeth Zimmerman’s Knitting Without Tears, or Montse Stanley’s Knitter’s Handbook. (Our advice? Get all of them. You can never have enough helpful reference books around you) 2) Post your question to the Knit.1 Blog. Once a week Michelle will go through a knitting-related technique or tip, based on reader questions.

Q: I asked for help on a pattern weeks ago and haven’t received a response. What’s the deal?

A: It does take a while for our Pattern Wranglers to sift through all the emails they receive about patterns. And while they’re tackling the pattern questions from previous issues, they’re also working on writing and formatting the patterns for the next issue. And not just for Knit.1, but for Vogue Knitting and Knit Simple. We try very hard to address all your questions and concerns in a timely manner, and we ask for your patience and understanding when we don’t get to them right away. It can take up to 2-3 weeks.

Q: I saw the cutest thing in your recent issue but I’m not ready to pay for the whole magazine. Any chance you sell individual patterns?

A: Nope.

Q: There was this pattern in one of your magazines that I really wanted to make, and I bought the issue but lost it, and now I can’t remember which one it is. Can you help me?

A: Yes, but you’ll have to be more specific. Tell us specifically what you remember about the pattern—was it a sweater? Hat? Scarf? What color was it?—and we can start to narrow it down. Fortunately, we’re still at a point in Knit.1 history where there are only a handful of issues in which your long lost pattern could be. No matter where it is, we will find it!

Q: Hey, what happened to the alphabet charts that were on the "Knit Extras" page?

A: The alphabet charts, along with any charts and other information from *previous issues* have been moved to the Archive, which is accessible by clicking on the "Knit Extras Archive" link. From now on, if there's something not from the current issue, it will be found on the Archives page.